AssemblyAI shares AI support agent Joey, reports 80% ticket resolution in its first weekMachine translation
Automatically verified and published · Generated and evidence-checked automatically; not reviewed by a human.
AssemblyAI engineers shared Joey, a documentation-driven customer support agent. They said its end-to-end ticket resolution rate rose from about 10% to 80% in its first week, with token and infrastructure costs of about $700 per month.
This source permits summary display only.
Read at the original source